What does Houston Police Federal Credit Union do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income
• Account balances and payment history
• credit history and credit scores

When you are no longer our member/customer, we continue to share your information as described in this notice.

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Houston Police Federal Credit Union chooses to share; and whether you can limit this sharing.

For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Yes

No

For our marketing purposes-
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes-
information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes-
information about your creditworthiness

No

We don't share

For our affiliates to market to you

No

We don't share

For non-affiliates to market to you

No

We don't share

Call toll-free 713.986.0200 or go to HPCU.coop

How does Houston Police Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Houston Police Federal Credit Union collect my personal information?

We collect your personal information, for example, when you

• open an account or deposit money
• pay your bills or apply for a loan
• Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

• sharing for affiliates’ everyday business purposes – information about your creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Information We Collect?

When you use our app, we may collect and store images that you provide or upload. These images may include, but are not limited to:

• Photos or pictures you choose to upload through the app's features.
• Images captured using the device's camera through the app.
• Visual content you share within the app's community or social features.

How We Use Your Images?

We use the images collected for the following purposes:

• App Functionality: We may use the images to provide you with the features and functionalities of the app that involve visual content sharing, editing, and customization.
• User-Generated Content: Images you choose to share within the app's community features or other interactive elements may be displayed to other users as part of user-generated content.
• Improvement of Services: We may analyze Images on an aggregated and anonymized basis to improve our app's features, performance, and user experience.
• Customer Support: In some cases, you may choose to share Images with our customer support team to assist you with troubleshooting or addressing issues.

Sharing of Images

We do not share your images with third parties for marketing purposes. However, please note that images you share within the app's community features may be visible to other users based on the privacy settings you choose.

Data Security

We take data security seriously and employ industry-standard measures to protect your Images from unauthorized access, loss, alteration, or disclosure.

Your Choices

You have the right to control the Images you provide or upload through the App. You can manage your sharing preferences within the App's settings and choose which Images you want to share with others.

Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect images or other personal information from minors without parental consent. If you are a parent or guardian and believe that your child has provided images without your consent, please contact us to have the Images removed.

Changes to This Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via HPCU communication channels. Your continued use of the app after the revised Privacy Policy has been posted constitutes your acceptance of the changes.

Call toll-free 713.986.0200 or go to HPCU.coop

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

• Houston Police Federal Credit Union has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

• Houston Police Federal Credit Union does not share with our nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Our joint marketing partners include members’/customers’ Financial Services.